Terms of Service
Please carefully read and understand these terms before using our services
Important Notice
These Terms of Service constitute a legally binding agreement between you and ULLA TECHNOLOGY PTE.LIMITED. Please read these terms carefully before using our financial services platform and digital banking services.
Welcome to ULLA TECHNOLOGY PTE.LIMITED ("we", "us", "our", or "the Company"). By accessing or using our platform, mobile application, or any related services (collectively, "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
1 Acceptance of Terms
By using our Services, you confirm that:
- You are at least 18 years old and have the legal capacity to enter into contracts
- You have read, understood, and agree to be bound by these Terms
- Your use of our Services is not prohibited by applicable law
- You understand the risks associated with financial investments
2 Service Description
Financial Services
Professional investment platform providing access to financial markets, portfolio management, and trading tools.
Digital Banking Services
Secure banking solutions including imToken and MetaMask for managing financial assets and interacting with financial applications.
Security Solutions
Advanced security measures including multi-factor authentication, encryption, and compliance with international security standards.
Customer Support
24/7 customer support, educational resources, and technical assistance for all our platform users.
3 User Accounts and Responsibilities
Account Registration
You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
Important: Never share your private keys, passwords, or account information with anyone. We will never ask for this information via email or phone.
User Conduct
You agree not to:
- Use the Services for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Engage in money laundering or terrorist financing
- Manipulate market prices or engage in fraudulent trading
4 Financial Risks and Disclaimers
Risk Warning
Financial investments carry significant risks, including:
- • High volatility and potential for substantial losses
- • Regulatory changes that may affect market access
- • Technology risks and potential system vulnerabilities
- • Liquidity risks in certain markets
- • No guarantee of returns or protection of capital
You should only invest what you can afford to lose and seek independent financial advice if necessary.
5 Fees and Payments
Transaction Fees
We charge competitive fees for transactions, which are clearly displayed before you confirm any operation. Fees may vary based on network congestion and transaction complexity.
Premium Services
Advanced features and premium support services may be subject to additional fees. All fees are transparently communicated in our fee schedule.
6 Intellectual Property
All content, features, and functionality of our Services, including but not limited to:
- Software and algorithms
- User interface design
- Trademarks and logos
- Documentation and guides
- API and integration tools
- Educational content
Are owned by ULLA TECHNOLOGY PTE.LIMITED and protected by intellectual property laws.
7 Limitation of Liability
To the maximum extent permitted by law, ULLA TECHNOLOGY PTE.LIMITED shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Damages arising from third-party actions or market volatility
- Service interruptions due to maintenance or technical issues
8 Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms or your use of our Services shall be resolved through:
Initial Negotiation
Good faith discussions between the parties
Mediation
Binding mediation under South African law if negotiation fails
Arbitration
Final arbitration in Johannesburg, South Africa
9 Termination
By You
You may terminate your account at any time by contacting our support team. You remain responsible for any outstanding obligations.
By Us
We may suspend or terminate your access if you violate these Terms, engage in prohibited activities, or as required by law.
10 Contact Information
If you have questions about these Terms of Service, please contact us:
Terms Updates
We reserve the right to modify these Terms at any time. Material changes will be communicated through our platform or via email. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.