Cookie Policy
Learn how we use cookies and similar technologies to improve your experience
About This Policy
This Cookie Policy explains how ULLA TECHNOLOGY PTE.LIMITED ("we", "us", or "our") uses cookies and similar technologies when you visit our website or use our financial services platform and digital banking services.
We use cookies to enhance your browsing experience, provide personalized content, analyze our traffic, and ensure the security of our platform. This policy explains what cookies are, how we use them, and your choices regarding their use.
1 What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us recognize your device and remember information about your visit, such as your preferred language and other settings.
First-Party Cookies
Set directly by our website and can only be read by us. These are essential for basic website functionality.
Third-Party Cookies
Set by external services that we use, such as analytics providers or security services.
2 Types of Cookies We Use
Essential Cookies (Required)
These cookies are necessary for our website to function properly and cannot be disabled. They enable basic functionality like page navigation, access to secure areas, and user authentication.
Note: These cookies do not store personal information and are automatically deleted when you close your browser.
Performance & Analytics Cookies
These cookies collect information about how you use our website, such as which pages you visit most often and if you get error messages. This helps us improve our website performance.
- • Page load times and navigation patterns
- • Popular content and feature usage
- • Error tracking and debugging information
Functional Cookies
These cookies enable enhanced functionality and personalization. They remember your preferences and settings to provide a better user experience.
- • Language and region preferences
- • Theme and display settings
- • Remember login information (if opted in)
Security Cookies
These cookies help protect our platform and your account from security threats. They detect suspicious activity and prevent unauthorized access.
- • Fraud detection and prevention
- • Session management and authentication
- • Rate limiting and DDoS protection
3 How We Use Cookies
Platform Functionality
Enable core features like user authentication and session management
Security Enhancement
Protect against fraudulent activities and unauthorized access
Performance Optimization
Monitor and improve website speed and responsiveness
User Experience
Remember your preferences and provide personalized content
Analytics & Insights
Understand user behavior to improve our services
Compliance
Meet regulatory requirements for financial services
4 Third-Party Services
We work with trusted third-party services to enhance our platform capabilities. These services may set their own cookies:
Google Analytics
Website traffic analysis and user behavior insights
Cloudflare
Content delivery network and DDoS protection
Security Providers
Fraud detection and cybersecurity monitoring
Payment Processors
Secure transaction processing and compliance
5 Your Cookie Choices
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block third-party cookies
- Set cookie preferences
- Enable private browsing mode
Cookie Management
You can manage your cookie preferences for our website through our cookie consent banner or by contacting us directly. Please note that disabling certain cookies may affect website functionality.
Important: Blocking essential cookies may prevent you from accessing certain parts of our platform or using key features like account login and transaction processing.
6 Data Retention
Different types of cookies have different retention periods:
Session Cookies
Deleted when you close your browser session
Persistent Cookies
Remain on your device for a specified period (typically 1-24 months)
Security Cookies
Retained as long as necessary for security and fraud prevention
7 Contact Us About Cookies
If you have questions about our use of cookies or want to exercise your rights regarding cookie data, please contact us:
Policy Updates
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.