Privacy Policy

We highly value your privacy and are committed to protecting your personal information

Last Updated: December 2024

ULLA TECHNOLOGY PTE.LIMITED (hereinafter referred to as "we", "us", or "the Company") respects and protects the privacy of all users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our financial services platform, digital banking services, and related applications.

By using our services, you agree to the collection and use of information in accordance with this policy.

1 Information We Collect

Account Information

When you create an account, we collect your username, email address, and other registration details necessary for account management and security.

Transaction Data

For financial transactions and investment activities, we collect transaction histories, account information, and related financial data.

Device Information

We collect device-specific information including hardware model, operating system version, and device identifiers for security purposes.

Usage Data

We collect information about how you interact with our services, including access times, features used, and navigation patterns.

2 How We Use Your Information

Provide and maintain our services
Process transactions and investments
Ensure platform security and fraud prevention
Comply with regulatory requirements
Improve our products and services
Provide customer support
Send important updates and notifications
Conduct research and analytics

3 Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • With trusted service providers under strict confidentiality agreements
  • To protect our rights, property, or safety, or that of our users

4 Data Security

Encryption

All sensitive data is encrypted using industry-standard encryption protocols both in transit and at rest.

Access Control

Strict access controls ensure only authorized personnel can access your personal information.

Regular Audits

We conduct regular security audits and vulnerability assessments to maintain the highest security standards.

Incident Response

We have established incident response procedures to quickly address any potential security breaches.

5 Your Privacy Rights

Access and Portability

You have the right to access and receive a copy of your personal data.

Correction

You can request correction of inaccurate or incomplete personal information.

Deletion

You may request deletion of your personal data, subject to legal requirements.

Opt-out

You can opt-out of certain communications and data processing activities.

6 International Data Transfers

As a South African-based company, we primarily process data within South Africa and comply with local regulations. If we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by regulatory authorities
  • Standard contractual clauses
  • Other legally approved transfer mechanisms

7 Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

service@ulla.com
33 Marcia St, Cyrildene, Johannesburg, Gauteng, 2198, South Africa

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated policy.